Surgical Specialty Center Participates in SpeakUp Campaign
In March 2002, The Joint Commission, together with the Centers for Medicare and Medicaid Services (CMS), launched a national campaign to urge patients to take a role in preventing health care errors by becoming active, involved and informed participants on the health care team.
The program encourages the public to:
Speak up if you have questions or concerns, and if you don't understand, ask again. It's your body and you have a right to know.
Pay attention to the care you are receiving. Make sure you're getting the right treatments and medications by the right health care professionals. Don't assume anything.
Educate yourself about your diagnosis, the medical tests you are undergoing, and your treatment plan.
Ask a trusted family member or friend to be your advocate.
Know what medications you take and why you take them. Medication errors are the most common health care errors.
Use a hospital, clinic, surgery center, or other type of health care organization that has undergone a rigorous on-site evaluation against established state-of-the-art quality and safety standards, such as that provided by Joint Commission.
Participate in all decisions about your treatment. You are the center of the health care team.
Surgical Specialty Center of Baton Rouge patients receive the SpeakUp: Help Prevent Errors in Your Care brochure in their pre-admission packets. Informational posters are also displayed throughout the facility to remind patients to be active participants in their health care.
The hospital encourages individuals who have concerns about the safety or quality of care provided to contact the hospital's management at 225-408-8080. If the concerns cannot be resolved through the hospital, individuals are encouraged to contact the Joint Commission (JC). These concerns may be reported by contacting the Joint Commission's Office of Quality Monitoring at 1-800-994-6610 or emailing: